Reporting to Team Lead, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

Responsibilities:

· Oversee and process patient referrals

· Manage patient admissions

· Support means testing and social support services

· Offer financial counselling to patients and their next of kin

· Coordinate discharge and billing procedures

· Submit claims for Medisave and Medishield

· Respond to inquiries regarding billing, deposits, and means testing

· Collaborate with auditors during means testing and financial counselling audits

· Perform any additional tasks assigned by the supervisor

Requirements:

GCE 'O' level/Diploma in Business Administration or relevant field

Minimum 3 years’ working experience in healthcare industry

Mature, dynamic and self-motivated with the ability to work with little supervision

Possess good communication and interpersonal skills